ITDEVENTS SUPPORT

Contact & Support Info 3

• Who handles customer support for WIG & TONIC and ITDEVENTS?
• What are your office hours?
• Who is ITDEVENTS?

Tickets & Troubleshooting 2

• Where are my tickets?
• My ticket won’t scan - what do I do?

Refunds & Transfers 2

• Can I get a refund?
• Can I transfer my ticket to another city or date?

Resale & Upgrades 2

• Can I sell or give my ticket to a friend?
• Can I upgrade to VIP after booking?

Attending the Event 4

• What’s the age limit for your shows?
• What ID do I need to bring?
• What are the event conditions of entry?
• Do your shows contain strobe lighting or effects?

Accessibility & Special Assistance 1

• Do you support Companion Cards and accessibility needs?

VIP & Meet & Greets 1

• How do Meet & Greet photos work?